Name.com.vn always respects privacy and aims to protect your personal and payment information. The following "Privacy Policy" is the commitment that Name.com.vn implements to respect and protect the rights of customers accessing and supporting Name.com.vn through the Name.com.vn app.
II. Specific regulations
2.1. Information collection
WHEN WILL Name.com.vn COLLECT PERSONAL DATA?
Name.com.vn will/may collect personal data about you:
When customers register and/or use Name.com.vn's Services or Platform, or open an account with Name.com.vn
When customers submit any forms, including registration forms or other forms related to any Name.com.vn products and services, online or in other forms;
When customers grant permissions on your device to share information with Name.com.vn's applications or platform
When customers link their Name.com.vn account to your social media account or other external accounts or use other social media features, in accordance with the policies of the providers
When customers perform transactions through Name.com.vn's Services
When customers provide feedback or file complaints with Name.com.vn
When customers register to participate in a contest
When customers submit their personal data to Name.com.vn for any reason.
The above cases are not intended to list all cases and only provide some common cases when your personal data may be collected.
What information will Name.com.vn collect?
Full name
Email
Date of birth
Billing and/or shipping address
Bank account and payment information
Phone number
Gender
Information sent by or related to the devices used to access Name.com.vn's Services or Platform
Information about individuals provided by the government or other information serving legal assessment purposes, customer identification, information verification, or fraud prevention of Name.com.vn
Communication or contact data, such as options to receive advertising information from Name.com.vn or third parties, communication options, and communication history with Name.com.vn, our service providers, and other third parties;
Usage and transaction information, including details of search history, transactions, advertisements, and displayed content that interact with the Platform, as well as your related products and services; location data
Any other information about users when users log in to use our Services or Platform, and when users use our Services or Platform, as well as information about how users use Name.com.vn's Services or Platform; and aggregated data about user content.
If customers need to change the previously provided information, there are 2 ways: Meet directly with sales staff at the store or call the company's customer service hotline: 0968.6171.68. Provide the old information for correction and new information for updating in the information system.
2.2. Storage and security of personal information
Name.com.vn implements various security measures and strives to ensure the safety of your personal data on our systems. User personal data is stored behind security networks and can only be accessed by a limited number of employees with special access rights to Name.com.vn's systems. However, absolute security cannot be guaranteed.
Name.com.vn will maintain personal data in compliance with the regulations on the protection of personal information privacy and/or other applicable laws. This means that Name.com.vn will delete or remove identifying information from your personal data when Name.com.vn has a reasonable basis to determine that retaining such personal data no longer serves the purpose for which the personal data was collected; the retention is no longer necessary for any legitimate or business purposes, and there are no other legitimate benefits to continue retaining such personal data.
If you cease using the Name.com.vn Platform, or your rights to use the Platform and/or Services are terminated or canceled, Name.com.vn may continue to store, use, and/or disclose your personal data in accordance with this Privacy Policy and Name.com.vn's obligations under the regulations on the protection of personal information privacy.
Depending on the provisions of the law, Name.com.vn may safely dispose of the customer's personal data without prior notice.
2.3. Use of customer information
Only internal departments are allowed to use customer information, including the Marketing Department, Customer Service Department, Sales Staff at physical stores and online sales and delivery teams.
* Name.com.vn has the right to use the customer information provided to:
Deliver products to the address provided by the customer.
Provide information related to products, benefits, offers, or other letters.
Process orders and provide services and information through the Name.com.vn app as requested by the customer.
Use information collected from cookies to improve the user experience and the quality of Name.com.vn's services.
Name.com.vn uses customers' phone numbers to create member accounts. From there, we create a "Customer Loyalty Program" that offers special benefits and privileges exclusively for loyal customers of Name.com.vn.
III. Linking to other websites
Customers are responsible for protecting their account information and MUST NOT provide any information related to their Name.com.vn account and login credentials on other websites or applications.
IV. Sharing customer information
Name.com.vn commits not to share customer information with any other company except for companies and third parties directly involved in the delivery process. We may disclose or provide your personal information in the following necessary cases:
When requested by legal authorities.
Sharing customer information with advertising partners such as Google, for example, remarketing to customers based on their behavior.
Market research and analytical reports without transferring them to third parties.
V. Use of Cookies
When customers use the services or view content provided by Name.com.vn, we automatically collect and store certain information in server logs. This information includes:
Details about how customers use Name.com.vn's services, such as search queries.
Internet Protocol (IP) address.
Device-related information such as errors, system activities, hardware settings, browser type, browser language, date and time of your request, and referring URL.
Cookies that can uniquely identify the browser or customer's account.
VI. Contact, inquiries, and questions
Whenever customers need support, please contact Name.com.vn at Email: anhnendienthoai@gmail.com
